We’re Here for You
Welcome to Pinup Case Customer Service
At Pinup Case, your satisfaction is our top priority. Whether you have questions about your order, need help choosing the perfect case, or want to learn more about our products, we’re here to assist you pin up.
We pride ourselves on offering exceptional customer service to ensure your shopping experience is smooth and enjoyable. Below, you’ll find all the information you need about how we support our customers every step of the way.
Contact Us Anytime
Have a question or need help? Our friendly team is just a message away.
Fast Responses
We aim to respond to all inquiries within 24 hours to keep you informed.
Customer-Focused
From start to finish, we’re committed to making sure you’re happy with your experience.
How We Can Help
Our Customer Service Options
Order Tracking
Want to check the status of your order? Use our easy tracking system to stay updated from shipping to delivery.
Returns & Exchanges
If your case isn’t perfect, don’t worry. We offer a hassle-free return and exchange policy to make things right.
FAQs
Get quick answers to common questions about our products, shipping, and more in our FAQ section.
Payment Support
Having trouble with payment? We’ll guide you through secure payment options and solve any issues.
Customization Requests
Looking for a specific design? Contact us about custom orders to create your dream case.
Feedback & Suggestions
We value your input! Share your thoughts and help us improve our products and services.
We make it easy to reach out. You can email us at [email protected] or use our contact form on the website. Prefer live chat? Our support team is available 24/7 to assist you. Don’t hesitate to get in touch—we’re happy to help!
We offer fast and reliable shipping to ensure you receive your order on time. Once your order is processed, you’ll get a confirmation email with a tracking number. Delivery times vary by location, but we’ll keep you updated every step of the way.
Your satisfaction is guaranteed! If you’re not happy with your purchase, you can return it within 30 days for a full refund or exchange. All we ask is that the product is unused and in its original packaging. Refunds are processed within 5-7 business days after we receive your item.
To keep your Pinup Case looking great, clean it gently with a damp cloth and avoid harsh chemicals. Our cases are designed to last, but proper care ensures they stay vibrant and beautiful for longer. If you have any issues with your case, let us know—we’re here to help!